完整版商务英语情景对话100主题

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目 录

Day today Office日常事务

1 Faxes传真

2 Telephone Calls电话

3 Making Telephone Appointments电话预约 4 Memos备忘录

5 Business Correspondence

Office Talk办公室谈话

同事

8 Bosses老板 9 Brainstorming集体讨论

10 Commuting乘公交车上下班

11 The Working Lunch工作午餐

Business Trip商务旅行

12 International Business Travel国际商务旅行

13 Dressing for Business商务着装

14 Hotel Situations旅馆情景

接待客户

17 Entertaining Clients招待客户

18 Accommodating Foreign Clients接待国外客户

19 Factory Tours参观工厂

Business Communization商务交流

20 Personal Introductions个人介绍

21 Small Talks聊天 22 Delivering Bad News传达坏消息

23 Polite Questions礼貌提问

24 Farewells道别

Negotiation谈判

做出让步

讨论底线

28 Accepting and Confirming接受和确认

29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors Meetings and Interviews会议和面谈 35 Executing Meetings开会 36 Performance Reviews业绩评估 37 Agendas会议议程 38 Making Requests提出要求 Presentations业务陈述 39 Preparation and Developing Your Topic准备和展话题 40 Introductions and Beginnings陈述中的过渡 提问阶段 Data数据处理 44 Trends趋势 45 Systems制度 46 Scheduling日程安排 47 SWOT An山sis态势分析 48 Statistical Reports数据统计报告 Technology技术 49 Email电子邮件 50 Computer Technology网上做生意 数码产品 53 Web 网上营销 Financial Topics财务话题 54 Costing成本

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55 Budgets预算

56 Auditing审计

57 The Economy经济

58 Fundraising集资

Legal Topics法律话题

59 Confidentiality机密

60 Lawyers律师

61 Contracts合同

64 Environmental Regulations环境条例

Marketing Topics营销话题

65 Marketing Surveys市场调查

66 Target Audience目标消费者

67 Print and Media Advertising印刷和媒体广告

68 Promotional Events促销活动

69 Developing the Market市场开发

Sales Topics销售话题

70 Selling Points卖点

71 Trade Shows

产品演示

74 Following up on Leads线索追踪

75 Customer Service顾客服务

International Topics国际话题

76 Sourcing得到供货

77 Export／Import出口／进口

1 Faxes传真

78 Exchange Rates汇率 79 International Greeting Methods国际问候方式 Big Business跨国公司 80 Mergers合并 81 Competition竞争 82 Climbing the Corporate Ladder进入管理层 83 Branch Offices分支机构 84 Consulting咨询 Employment Practices雇用惯例 rsonnel人员招聘 87 Retirement退休 88 Partnership合作关系 89 R&um6s简历 90 Job Interviews求职面试 Social and Equality Issues社会和平等话题 91 Women in the Workforce职业女性 92 Discrimination歧视 93 Welfare福利 94 Labor Unions工会 罢工和示威游行 继续教育 96 Management Training管理人员培训 97 Seminars／Workshops研究会／研讨会 98 Company Retreats公司培训 99 Teambuilding团队建设 100 MBA工商管理硕士

M: Can you have the the Anderson firm's lawyer on my desk by There are

F: many times. But every time I call, His secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.

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M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing. F: What if I can't speak to him directly?

M: Ask his secretary to fax them. It’s the same thing. Have them faxed over with a copy also faxed to Martin’s office.

F:

M: secretary to give you their fax number. F:

M: M: Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night.

F: Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is unreadable, I'll call then and ask them to refax.

M: Yeah, you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.

F: What about that one?

M: How can that be?

F: That should solve the M: Yes, but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes, and ones that made it through are so blurred or too light. They are unreadable.

F: I guess the fax machine is out of paper too. Don't worry, I'll have someone look at it this afternoon, and in the meantime, I'll have your documents refaxed to our other fax machine.

2\Telephone Calls电话 A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, How may I help you?

B:

A: B:

A:

B: No problem.

A: I'm sorry. Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?

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B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.

A: I'm sorry. I didn't quite catch that, could you please repeat the number?

B: No problem, my office number is 635-8799. Tell her to ask for extension 31.

A: I'm sorry, Mr. Burton, just to …… 此处隐藏：26133字，全部文档内容请下载后查看。喜欢就下载吧 ……