Chapter 2 The Cultural Environments Facing Business(14)

INTERNATIONAL OPERATION MANAGEMENT

41) All of the following are international business translation problems EXCEPT which of the following?

A) All written work requires back translation in order to be understood in a second language.

B) Because languages and the common meaning of words are constantly evolving, the intended meaning of a word may be different from what the listener or reader understands.

C) Some words in one language simply don't have a direct translation into another language.

D) Words mean different things in different contexts, thus the wrong context may be translated. Answer: A

Diff: 2 Page Ref: 67

Skill: Concept

Objective: STUDY QUESTION 2.11: What language problems occur when doing business with another country? What are suggestions for dealing with these problems?

AACSB: Communication

42) When a company does business in another country whose official language is the same as its home country's, the company ________.

A) can assume that communications will go smoothly

B) should use back-translation on written documents

C) may encounter differences in meanings of the same words

D) can assume that although some spellings are different that words will mean the same thing Answer: C

Diff: 2 Page Ref: 67

Skill: Concept

Objective: STUDY QUESTION 2.11: What language problems occur when doing business with another country? What are suggestions for dealing with these problems?

AACSB: Communication

43) When businesspeople communicate with people whose language is different from theirs, they should ________.

A) tell a joke to put everyone at ease

B) use slang to create an informal and friendly atmosphere

C) use long words to impress counterparts

D) budget extra time for translation and clarification

Answer: D

Diff: 2 Page Ref: 67

Skill: Concept

Objective: STUDY QUESTION 2.11: What language problems occur when doing business with another country? What are suggestions for dealing with these problems?

AACSB: Communication